The Latest and Greatest from Salesforce Research

Embracing Ethical AI at NeurIPS 2021

December 21, 2021 The leading AI research conference, NeurIPS 2021, has recently wrapped up, spanning seven very full days, 2,344 accepted papers, eight invited talks, ten tutorials, and nearly 70 workshops. Though there was diverse and innovative thought leadership on display, I found myself drawn to the particular topics

21 Dec 2021 • Anna Bethke #AI-fairness

"The Triangle of Trust in Conversational Ethics and Design: Where Bots, Language and AI Intersect" Workshop Summary

August 5, 2021 In June 2021, four of us from the Salesforce AI Ethics and Conversational Design teams collaborated with the Montreal AI Ethics Institute [] (MAIEI) to facilitate a workshop on the responsible creation and implementation of chatbots and conversational assistants. Connor Wright [

05 Aug 2021 • Yoav Schlesinger #ethics

Applying AI Ethics Research in Practice

February 2020 Summary from FAccT 2020 CRAFT Session > AI Ethics practitioners in industry look to researchers for insights on how to best identify and mitigate harmful bias in their organization’s AI solutions and create more fair or equitable outcomes. However, it can be a challenge to apply those research

03 Mar 2021 • Kathy Baxter #ethics

Model Cards for AI Model Transparency

At Salesforce, we take seriously our mission to create and deliver AI technology that is responsible, accountable, transparent, empowering, and inclusive. These principles ensure that our AI is safe, ethical, and engenders trust.

29 Sep 2020 • Yoav Schlesinger #ethics

How Salesforce Infuses Ethics into its AI

For all the good that AI can bring, responsible tech companies understand they must recognize, prepare for, and mitigate the potential unintended, harmful effects. That’s why Salesforce sees ethics as foundational to AI — and why we’re sharing a closer look at how we infuse an ethical process into

14 Aug 2020 • Katherine Siu #artificial intelligence

Living Ethics in AI: How to Expand from Principles to Impact

Earlier this year, Danielle Cass and I ran a workshop with 23 ethical AI practitioners from 15 organizations and shared out insights of what they are doing that has been successful and the open questions or challenges they are working through. A few months later, Matt Marshall, Founder of VentureBeat,

06 Aug 2019 • Kathy Baxter #ethics

Ethics in AI research papers and articles

This is my obsessively curated list of research papers and articles on ethics in AI that I have been collecting over the years. Ones in bold are those that I refer back to and found particularly useful. Let me know if I am missing your favorites.

20 Jan 2019 • Kathy Baxter #ethics