Blog

We have established a set of five guidelines that build upon our Trusted AI Principles to provide more detailed guidance for the responsible development and implementation of GenAI.

AUTHORS: Tian Xie, Xinyi Yang, Angela Lin, Donald Rose Introduction and Background Creating a system capable of conducting a meaningful conversation with a human and helping them accomplish tasks is one of the ultimate goals of Artificial Intelligence (AI), and has been since AI’s beginnings. Meanwhile, as real conversational

August 5, 2021 In June 2021, four of us from the Salesforce AI Ethics and Conversational Design teams collaborated with the Montreal AI Ethics Institute [https://montrealethics.ai/] (MAIEI) to facilitate a workshop on the responsible creation and implementation of chatbots and conversational assistants. Connor Wright [https://www.linkedin.com/