Resolve Cases Quickly with Interactive Einstein Search Answers

Background We live in a digital world where many of us depend on customer service to be at its best. Whether it's calling about an order issue or needing help to activate an account, we are always reaching out to customer service to save the day. We are

15 Nov 2022 •

Slack your way to QA - How past conversations can answer future questions.

How many emails and working-related conversations do you have every day? The average office worker receives about 121 emails [] daily and uncountable messages on platforms such as Slack [], Team [], or iMessage

07 Jun 2021 •