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The Latest and Greatest from Salesforce Research

PyRCA: Making Root Cause Analysis Easy in AIOps

TL;DR: PyRCA is an open-source machine learning library specifically designed for conducting Root Cause Analysis (RCA) in IT operations. It offers a comprehensive framework that allows users to easily identify the complicated metric causal dependencies and automatically locate the root causes of incidents. The library provides a unified interface

11 Jul 2023 • Chenghao Liu #root cause analysis

DeepTime: Using Deep Time-Index Meta-Learning to Improve Non-Stationary Time-Series Forecasting

TL;DR: The performance of existing time-series forecasting methods can degrade due to non-stationarity, where the statistical distribution of time-series data changes over time. Our new DeepTime method overcomes non-stationarity issues by leveraging a “forecasting as meta-learning” framework on deep time-index models. DeepTime achieves competitive accuracy on the long-sequence time-series

13 Oct 2022 • Gerald Woo #DeepTime

ETSformer: Exponential Smoothing Transformers for Time-Series Forecasting

TL;DR: We developed a new time-series forecasting model called ETSformer that leverages the power of two frameworks. By combining the classical intuition of seasonal-trend decomposition and exponential smoothing with modern transformers – as well as introducing novel exponential smoothing and frequency attention mechanisms – ETSformer achieves state-of-the-art performance. Background Before diving

23 Aug 2022 • Gerald Woo #ETSformer